Sub-Zero Kirkland

Systems · Kirkland

Freezer Repair

Freezer columns, drawers and lower compartments — frost buildup, harvest failures, sealed-system leaks and evaporator icing.

Empty freezer compartment liner with the cold-air vent and shelf supports, door standing open

What we get called for

  • 01 Heavy frost on the back wall that returns within a week of being cleared
  • 02 Ice cream soft at -5°F when the display still reads 0°F
  • 03 Loud fan buzz or a rattling scrape that changes when the door is opened
  • 04 Freezer drawer that will not close flush because of ice on the rails

How the visit runs

The unit is read before it is opened: model and serial, current cabinet temperatures and the fault history. Then the sealed system goes under gauges, the defrost circuit and thermistors are metered, and airflow at the evaporator is measured. You get a written diagnosis and a firm price before anything is ordered or replaced.

Common parts ride on the van — evaporator fan motors, defrost heaters, thermistors, gaskets, inlet valves and the widespread control boards. Sealed-system components are ordered against your serial so the part arriving is the part that fits.

Field log

Freezer calls, written up after the visit.

Freezer Repair jobs pulled to the front, in the owners' own words.

4.9 / 5727 reviews

  1. Sheet of frost across the freezer floor and water tracking down the back panel. He cleared the blocked drain, replaced a cracked drain cup and sealed the grommet properly rather than taping it. Two months dry.

    Brendan O.Juanita

  2. Lower drawer would not shut flush because ice had built along the rails. Instead of chipping it out he looked for the cause and found the drawer heater circuit dead. New heater, rails cleaned, clicks shut again.

    Annika V.Totem Lake

  3. Back wall frosted over again within a week of every clearing. Defrost terminator open, drain tube frozen at the base. Both sorted in one visit and no frost since.

    Pernille D.Houghton

Next step

Tell us what it is doing. We will tell you what it is.

Model number and a description of the fault is usually enough to narrow it before anyone is dispatched. Kirkland calls booked before 11:00 are normally seen the same day. The service call is $89 flat and comes straight off an approved repair.

Dispatch line · answered 24/7

(425) 699-2400

On site 8:00 am – 8:00 pm, seven days · line answered 24/7