Sub-Zero Kirkland

Freezer Models · Freezer drawers

Refrigerator/Freezer Drawers: the Freezer Drawer (ID-30C / ID-36C)

Refrigerator/freezer drawers are Designer undercounter units, ID-30C and ID-36C, that pair a refrigerator drawer with a freezer drawer. On the freezer side, repairs usually fall in the control board, defrost or ice and water band, $280–$930 across them, fixed once the fault is traced. Sub-Zero Repair Kirkland, (425) 699-2400.

Term
Refrigerator/freezer drawers
Band
$280–$9303 bands, lowest to highest
Tell
Two panel-fronted drawers under the counter, one held at 38°F and one at 0°F on separate settings.
Signed
Dean Halvorsen
Speciality
Refrigeration technician — sealed systems and airflow
Years on the tools
19
Holds
EPA 608 certified
Clear ice bin of cubes drawn out of an undercounter unit, a water tube and brass fitting at the left of the opening
The bin out of an undercounter unit, the supply fitting visible beside it.

One freezer drawer of two

The C in ID-30C and ID-36C marks a combination unit: one drawer refrigerates, the other freezes, and the control panel sets each on its own, the freezer arriving at 0°F and the refrigerator at 38°F. The CI versions add an automatic ice maker on the freezer side. Before its container is lifted out, the Designer guide wants the ice maker turned off at the panel, and a three-minute delay gives time to do it.

Faults on the freezer side

A board fault shows from outside as a display that goes dark, restarts on its own or refuses a new setting. The board is only condemned after its sensors and outputs have been metered, and it is priced under control board cost.

Frost on the freezer drawer’s walls comes either from air slipping past the seal or from a defrost part that has stopped clearing the coil. Which of the two it is decides the band, and frost buildup repair costs sets them side by side. On the CI models, a bin that stays empty with every setting correct belongs to the ice and water band.

Slides, ice and the upper drawer

A freezer drawer that comes to rest just short of closed is usually riding on a ridge of ice, not on a broken slide; ice on the drawer rails follows how that starts. The condenser for both drawers sits behind the kickplate, and the Designer guide asks for it to be cleaned every six to twelve months, since a clogged one is on its list of causes for frost.

Asked about this unit

Can I take a drawer out of an ID-30C to clean it?

The guide lets you: pull the drawer to its stop, raise the front a little and draw it straight out. The upper drawer is different, because a control cable runs to it and has to be disconnected first. If that step looks unfamiliar, leave the drawer in place and call Sub-Zero Repair Kirkland, (425) 699-2400.

Why has the freezer drawer on my ID-30CI stopped making ice?

Work through the guide's own list: the ice indicator showing on the display, the ice maker on for at least a day, the freezer near 0°F, the container seated, the arm down, water reaching the unit and a filter changed within the last year. If all of that holds, the fault is in the fill side.

Black-and-white: a full ice storage bin drawn out below a stainless drawer handle, fill tube and water line behind it, hand tools on a blanket

Next step

Say what the unit is doing. The band comes before the bill.

Have the model number from the rating plate and a line on what the unit is doing. The visit is $89, the fault is named and priced inside its published band, and nothing is replaced until you agree the figure.

Phone · picked up 24/7

(425) 699-2400

Visits 8:00 am – 8:00 pm, seven days