Sub-Zero Kirkland

Freezer Models · Freezer drawers

Designer Freezer Drawers (ID-24F, ID-30F)

Designer freezer drawers are panel-ready all-freezer drawer units, ID-24F and ID-30F, that sit under a counter flush with the cabinetry. Their repairs mostly land in the gasket, defrost or control board band, $290–$930 across the three, with the exact figure settled once the fault is traced. Sub-Zero Repair Kirkland, (425) 699-2400.

Term
Designer freezer drawers
Band
$290–$9303 bands, lowest to highest
Tell
Two stacked drawers below the worktop, faced with cabinet panels, and both of them freezer.
Signed
Dean Halvorsen
Speciality
Refrigeration technician — sealed systems and airflow
Years on the tools
19
Holds
EPA 608 certified
Hands lifting an ice bin full of cubes out of a pulled-out lower freezer drawer, water-line fittings on the right, a drill and pliers on a blanket
Freezer drawer open and the ice bin lifted clear of it.

Two freezer drawers behind cabinet fronts

An ID-24F or ID-30F is freezer in both of its drawers, and each front takes a custom panel so the whole unit passes for ordinary cabinetry. The letter I on the end of the model number means an automatic ice maker. Its container comes out once the freezer drawer is pulled to its stop, and Sub-Zero’s guide asks for the ice maker to be switched off at the panel before that happens. A three-minute delay is built in, so cubes are not dropped while the container is out.

The condenser sits at floor level

These drawers get rid of their heat through a condenser behind the kickplate. Sub-Zero’s Designer guide gives it a six-to-twelve-month cleaning interval: switch the unit off at its own control panel first, then draw a soft brush and a vacuum along the fins. Its troubleshooting pages name a dirty condenser against two complaints: frost inside the unit, and a unit that runs too long. A toe-kick boxed in during a kitchen refit does the same harm as dust, because the condenser can no longer breathe.

The upper drawer is wired

On drawer models the upper drawer carries a control cable, and the guide says it must be disconnected before that drawer comes off its slides. That is the reason never to wrench a jammed top drawer free: the cable is behind it.

What goes wrong on the freezer side

The drawer gasket works at shin height and takes knocks from feet, bags and the drawer beneath. Once it tears or flattens, room air gets in and its moisture freezes onto the slides and the back of the drawer; that cycle and its price are set out under frost buildup repair costs. Frost spread across the rear of the compartment, with a seal that still grips, turns attention to the defrost parts instead.

An ice maker that has stopped filling is a separate job with its own band, covered by ice maker repair cost. A display that blanks, restarts or ignores the touch panel points toward the control board, which is condemned only after its sensors and outputs have been metered. To book any of this, the route is freezer drawer repair.

Asked about this unit

What temperature should Designer freezer drawers hold?

The Designer control arrives preset at 0°F for the freezer and moves in one-degree steps from the touch panel. Judge it with a thermometer set in the drawer rather than by the display alone. A reading well above zero while the setting is untouched is a fault worth booking with Sub-Zero Repair Kirkland, (425) 699-2400.

Is it safe to melt heavy ice in a freezer drawer myself?

Sub-Zero's guide allows it: turn the unit off, then warm the ice away with a hair dryer on its low setting, never holding it still, and soak up the meltwater with a cloth. Do not chip at the ice. If a crust forms again within days, the seal or the defrost parts need a proper look.

Black-and-white: a full ice storage bin drawn out below a stainless drawer handle, fill tube and water line behind it, hand tools on a blanket

Next step

Say what the unit is doing. The band comes before the bill.

Have the model number from the rating plate and a line on what the unit is doing. The visit is $89, the fault is named and priced inside its published band, and nothing is replaced until you agree the figure.

Phone · picked up 24/7

(425) 699-2400

Visits 8:00 am – 8:00 pm, seven days